A new era for Flexischools

Flexischools has this month welcomed Rachel Debeck as CEO, who takes over the Australian-owned and operated technology platform from founding managing director, Geoff Austen after more than 15 years.

Pictured: Flexischools incoming CEO, Rachel Debeck, with founder and outgoing managing director, Geoff Austen

Rachel joins Flexischools at an exciting time for the business, as it prepares to introduce a new user interface for its parent application, and continues to experience strong growth in the number of school and canteen users across the country.

The search for a successor

According to Geoff, the search for the right CEO to take Flexischools into its next phase, after being a founder-led business, was a well-considered and extensive process conducted by the board of InLoop, Flexischools’ owner.

“Ultimately, the decision to appoint Rachel was simple for the board, but the process we undertook to bring in the right CEO for Flexischools was not taken lightly,” said Geoff.

“Rachel’s track record of performance, and experience with digital businesses made her a natural choice, “ Geoff continued.

“But it’s Rachel’s passion for listening to and delivering for customers, and helping people to thrive is what made us know we’d chosen the right leader to take Flexischools into the future” Geoff continued.

For Rachel, Flexischools offers the opportunity to combine her skill for managing and growing technology businesses, with her passion for community.

“I came to Flexischools as a parent user, so I already had a good idea of the impact that Flexischools’ services have made for Australian school families over the last 15 years,” said Rachel.

“At a time when families seem to be stretched further every day, I know that the simplicity of enabling families to manage their child’s school lunches, and payments to their school via a convenient app, whenever and wherever they are, is a game changer.

“For canteen operators, whether they’re school-affiliated, a catering provider, or the local cafe, making sure we continue to deliver opportunities to fine-tune their efficiency, and adapt to changing customer needs with new features and options, is always going to be an important part of what we do.

“I’m looking forward to getting out to hear from our customers - schools, parents, and canteen operators, so we can keep making sure that Flexischools builds on its customer-first foundation,” said Rachel.

About Rachel Debeck

Rachel joins Flexischools after tenures with disability and aged care digital marketplace, Mable, and Boston Consulting Group’s corporate innovation and business-building arm, BCG Digital Ventures.

In both these roles, Rachel brought a deep focus on delivering technology features, products and services that were informed by a keen understanding of customers and market need.

Prior to these roles, Rachel held leadership roles at Meat & Livestock Australia and practiced as a lawyer with national law firms, and in the financial services industry.

A mum to three school-aged boys, Rachel has a Bachelor Arts/Laws (Honours) and an MBA from the MGSM.

A smooth transition

To ensure a seamless transition, Geoff and fellow Flexischools co-founders Steve Austen and Chris Simon, continue to work with Rachel and the Flexischools business.

“We are deeply supportive of Rachel, and her vision for taking Flexischools into the future,” said Geoff.

For Flexischools customers, it’s business as usual.

“The legacy I’m lucky to inherit as Flexischools’ CEO is a business that sees itself as a true partner for canteens’ success. That’s always going to be a priority for Flexischools,” said Rachel.

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